The challenge
A multinational distribution business, wanted to consolidate their business from 4 countries into 2, affecting 15 staff, and requiring early exits on 2 properties.
They required help facilitating the rapid closure of the existing businesses with limited financial loss, comply with local laws and regulations and moving the existing customer service to the new locations (in different countries) with minimum disruption.
The journey
Whist facilitating the exits from Countries A and B, the client continued serving customers in Countries C and D, without any service disruption.
Facilitated and managed the following:
- Approval and compliance with European Works Council within 60 days;
- Negotiated early exit of the leases on the two properties and successfully facilitated the employee exits of 15 staff;
- Designed and implemented a new and improved credit application process; and
- Migrated 300+ Country A and B customer accounts to new regions.
The result
Successful management of the entry – and exit transition process in the selective markets and retained $750k turnover with a new credit applications process designed and deployed.
This resulted in sustainable revenue for the future without the expense of having a physical presence in the region.
STICS Limited 